CUSTOMER LOYALTY IS EARNED.
HERE’S HOW WE CAN HELP.
- • Manage customer experience to create loyalty
- • Helps you identify customer values
- • Measure bottom line benefits from loyalty
Our proven approach has helped
many organizations around the world
Assessments, Strategy, Implementations
We achieve your objectives through:
- Project management
“Rudy has helped me become a better leader through a change in my approach that includes a clearer vision and a better way to develop our current management to become better leaders. His coaching skills have improved my management team is at least 3X more efficient.”
Justin Andersen, COO Audio Enhancments Inc
For Teams & Individuals
Many companies do not maintain a Chief Customer Officer or similar position responsible for the Corporate Customer Strategy.
Rudy Vidal personally advises Sr. Management in leading their companies towards the bottom line benefits of customer centricity and customer loyalty.
Rudy Vidal is the Strategic Advisor to the Chief Customer Officer Council.
“Rudy has been a trusted advisor for several years. He is genius at cutting to the heart of the problem. His coaching has propelled me into great opportunities that benefit me personally and my organizations. I have found his straighforward, candid advice applicable in both the non-profit and corporate world.”
Donna Milakovic, Executive Director of Govt-Affairs Profire Energy Inc
Training & Workshops
Tools that make it sustainable
Our seminars and workshops inspire & empower people to engage in their personal development and the improvement of your company. We can certify your staff, contact centers and leadership in the XCL methodology. The certification lets your clients know “The Customer” is at the core of your organization.
“Rudy is the best I’ve heard on Customer Loyalty. He is engaging, motivating and inspires the mind. If you want results, Vidal Consulting is your team.”
Jeff Rust, President Corporate Alliance
Inspire your organization
Our speaking engagements inspire audiences to take action.
We work with you to ensure the message reinforces your priorities.
“Dynamic speaker! Rudy moved our entire sales force to a new level of customer understanding.”
Jim King, VP Panasonic Toughbook
“As Chief Customer Officer, Rudy brought focus, process and results”
When you’re building your business, you may have to do almost everything yourself. But getting your business off the ground…read more