The Ultimate Customer Satisfaction Play
Most of us have seen the light with regard to the business benefits to being GREEN.
However, environmental conciousness is a small part of the value chain.
Some companies have wider reach across the entire value chain and as such have a larger opportunity and responsibility to positively affect more people/customers.
The ultimate customer satisfaction play affects all of us.
Take a look at http://www.storyofstuff.com/ and see if it gives you any ideas for mass differentiation of your brand.
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