http://rudyvidal.net/2007/12/the-ultimate-customer-satisfaction-play/ Growing business through systematic focus on customer values. Sat, 25 Jun 2011 06:04:07 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://rudyvidal.net/2007/12/the-ultimate-customer-satisfaction-play/comment-page-1/#comment-5 Colleen Mon, 10 Dec 2007 22:33:53 +0000 http://willtheybuyagain.wordpress.com/2007/12/09/the-ultimate-customer-satisfaction-play/#comment-5 Your vision is extremely timely, in my opinion. It can cover all segments of business whether it is manufacturing or service, consumer or B2B. The nugget I can take that was not anticipated is the viewpoint that we are all connected; we're employees, customers, employers, service providers - of some capacity at one time or another. This enables us to ALL empathize with the great experience possible, and what it means to us personally as well as to our society. Thank you! I will be visiting often... Your vision is extremely timely, in my opinion. It can cover all segments of business whether it is manufacturing or service, consumer or B2B. The nugget I can take that was not anticipated is the viewpoint that we are all connected; we’re employees, customers, employers, service providers – of some capacity at one time or another. This enables us to ALL empathize with the great experience possible, and what it means to us personally as well as to our society. Thank you! I will be visiting often…

]]>