http://rudyvidal.net/2008/05/executives-are-customers-too-a-place-for-personal-values/ Growing business through systematic focus on customer values. Mon, 19 Jul 2010 21:12:30 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://rudyvidal.net/2008/05/executives-are-customers-too-a-place-for-personal-values/comment-page-1/#comment-83 Rudy Vidal Tue, 03 Jun 2008 15:34:52 +0000 http://willtheybuyagain.wordpress.com/?p=177#comment-83 Aditya, thank you for your comment. Yes, it is understood. However, I don't want to limit my efforts based on what is possible or not. Even thought it is impossible to satisfy every customer, we must approach every customer with the intention to satisfy. I do not believe Corporate does this. So I agree with you, we must continue to work towards it. Always happy to discuss the how. thanks again for sharing with us. Rudy V Aditya,
thank you for your comment. Yes, it is understood. However, I don’t want to limit my efforts based on what is possible or not. Even thought it is impossible to satisfy every customer, we must approach every customer with the intention to satisfy. I do not believe Corporate does this. So I agree with you, we must continue to work towards it.
Always happy to discuss the how.
thanks again for sharing with us.
Rudy V

]]> http://rudyvidal.net/2008/05/executives-are-customers-too-a-place-for-personal-values/comment-page-1/#comment-82 aditya Tue, 03 Jun 2008 10:48:29 +0000 http://willtheybuyagain.wordpress.com/?p=177#comment-82 I totally support the fact that customer needs are not the first priority for corporates. But before pointing fingers we need to understand that achieving complete customer satisfaction is rather an impossible task. But yes we can work towards it. I totally support the fact that customer needs are not the first priority for corporates. But before pointing fingers we need to understand that achieving complete customer satisfaction is rather an impossible task. But yes we can work towards it.

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