Comments on: The Voice of the Customer brings me Clarity. http://rudyvidal.net/2008/05/the-voice-of-the-customer-brings-me-clarity/ Growing business through systematic focus on customer values. Sat, 25 Jun 2011 06:04:07 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Rudy Vidal http://rudyvidal.net/2008/05/the-voice-of-the-customer-brings-me-clarity/comment-page-1/#comment-75 Rudy Vidal Thu, 29 May 2008 01:12:28 +0000 http://willtheybuyagain.wordpress.com/?p=171#comment-75 Anthony, thanks for the comment. Actually, the more I think about it, the simpler it becomes. As you mentioned, for B2B customers, "are you heloing me be successful? For B2C customers : is your product providing me an experience beyond my expectations. I think everything else may be fluf. how is that for a over simplifying ? Thanks Anthony, thanks for the comment.
Actually, the more I think about it, the simpler it becomes.

As you mentioned, for B2B customers, “are you heloing me be successful?
For B2C customers : is your product providing me an experience beyond my expectations.

I think everything else may be fluf.
how is that for a over simplifying ?
Thanks

]]> By: Anthony http://rudyvidal.net/2008/05/the-voice-of-the-customer-brings-me-clarity/comment-page-1/#comment-76 Anthony Wed, 28 May 2008 02:01:44 +0000 http://willtheybuyagain.wordpress.com/?p=171#comment-76 This is very true Rudy. Thanks for sharing. Our customers truly just want to be heard and feel like they are important to us and not just another dollar sign to us. It doesn't matter how large or small the customer is, at the end of the day what matters is if we made our customer feel the love. Did we take care of them? Did we do everything we could to make them more successful? Did we give our everything for them? All they want to be is heard. If we are always talking and don't take time to listen, we will miss the point entirely. Committed to XCS! This is very true Rudy. Thanks for sharing. Our customers truly just want to be heard and feel like they are important to us and not just another dollar sign to us. It doesn’t matter how large or small the customer is, at the end of the day what matters is if we made our customer feel the love. Did we take care of them? Did we do everything we could to make them more successful? Did we give our everything for them? All they want to be is heard. If we are always talking and don’t take time to listen, we will miss the point entirely. Committed to XCS!

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