http://rudyvidal.net/2009/09/contact-center-culture-shifts-part-1/ Growing business through systematic focus on customer values. Sat, 25 Jun 2011 06:04:07 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://rudyvidal.net/2009/09/contact-center-culture-shifts-part-1/comment-page-1/#comment-759 Marketing Wed, 24 Mar 2010 14:39:53 +0000 http://rudyvidal.net/?p=1047#comment-759 Your blog is so informative … keep up the good work!!!! Your blog is so informative … keep up the good work!!!!

]]> http://rudyvidal.net/2009/09/contact-center-culture-shifts-part-1/comment-page-1/#comment-751 Cell Free Calls Sun, 21 Mar 2010 07:09:58 +0000 http://rudyvidal.net/?p=1047#comment-751 Considerably, this great article is in fact the freshest about this deserving issue. I agree with your conclusions and will thirstily expect your incoming updates. Saying thank you won't just be adequate, to the outstanding clarity in your writing. Let me at once get your rss to remain privy of just about any updates. Authentic work and much success in your business enterprise! Considerably, this great article is in fact the freshest about this deserving issue. I agree with your conclusions and will thirstily expect your incoming updates. Saying thank you won’t just be adequate, to the outstanding clarity in your writing. Let me at once get your rss to remain privy of just about any updates. Authentic work and much success in your business enterprise!

]]> http://rudyvidal.net/2009/09/contact-center-culture-shifts-part-1/comment-page-1/#comment-206 10 Considerations for Successful Culture Shifts-Contact Ctrs #2 & 3 « Extreme Customer Satisfaction Sat, 12 Sep 2009 22:55:07 +0000 http://rudyvidal.net/?p=1047#comment-206 [...] interesting to note that the three cultural components in fig.1 are all under control of management.  In spite of this, the culture is often seen as an [...] [...] interesting to note that the three cultural components in fig.1 are all under control of management.  In spite of this, the culture is often seen as an [...]

]]>