Blog Category

Customer Service

Should We Come Clean or Look the Other Way?

By: Rudy Vidal |

If you discover problems in execution that affect your customers, do you keep them to yourself? Or do you come clean to your customers? My…

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Why do we ignore what we know to be true?

By: Rudy Vidal |

Have you ever heard the saying – “the customer is always right”?  Of course, we all have. Did you know that it’s at least 5…

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Do Unto Others . . .

By: Rudy Vidal |

Today I was brushing up on Mahatma Gandhi, his philosophy and methods. If you are not familiar with his works and philosophy beyond what media…

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